Privacy Policy
1Introduction
Menezes & Serôdio Lda (hereinafter “Controller”) values and protects the privacy of users of the websites joanamenezes.pt and joanamenezes.com.
This Privacy Policy explains how personal data is collected, processed, and protected, in accordance with the General Data Protection Regulation (EU Regulation 2016/679) and applicable Portuguese legislation.
We recommend that you read this document carefully before providing any personal data.
2Data Controller
- Name: Menezes & Serôdio Lda
- TIN: 514904755
- Headquarters: Travessa Armando Alves Tavares, 4100-010 Porto, Portugal
- Contact email: geral@joanamenezes.pt
3Personal Data Collected
The following personal data may be collected:
- Basic identifying data: name, email, and phone number, provided voluntarily by the user.
- Website usage data: IP address, browser type, pages visited, date and time of access.
Important
No clinical data, diagnoses, or medical documents are collected through the website. Appointments and health information are managed exclusively on a secure external platform (iMed) or via institutional email, never directly on the website.
4Purpose and Limits of Processing
The personal data collected will only be used for:
They are not used for marketing purposes, nor are they shared with third parties outside the context of scheduling appointments.
5Legal Basis for Processing
The processing of personal data is based on:
- User consent, when providing data through the website forms
- Compliance with legal obligations, where applicable
- Legitimate interest of Menezes & Serôdio Lda in ensuring the security and functioning of the website
6Data Retention
Data collected via the website is retained only for the time necessary to respond to the user's request.
When associated with appointment scheduling, data will be retained for the period required by law for administrative and tax purposes.
The user may, at any time, request the deletion of their data (see point 7).
7Data Subject Rights
Under the law, you may exercise the following rights at any time:
- Access, rectification, or updating
- Erasure (“right to be forgotten”)
- Restriction or objection to processing
- Data portability
To exercise your rights, simply send a request to geral@joanamenezes.pt. You may also lodge a complaint with the National Data Protection Commission (CNPD).
8Data Security
Menezes & Serôdio Lda adopts appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or destruction.
Health data is always processed on a dedicated platform (iMed) or institutional email, never on the website.
9Cookies
The website uses cookies to improve the browsing experience and collect usage statistics. Users can configure their browser to reject or limit cookies, which may affect some features of the site.
10Changes to the Privacy Policy
Menezes & Serôdio Lda may update this Privacy Policy at any time. The most recent version will always be available on the websites indicated.
By continuing to use our services after changes, you agree to the updated version of the Privacy Policy.
11. Contacts
For questions, requests for clarification, or to exercise your rights, you can contact:
- geral@joanamenezes.pt
- Using the form available on the website
"The data provided in this form will only be used to schedule appointments. It will not be used for commercial purposes. For more details, see our Privacy Policy."